State Farm® Insurance Agent Mark Copeland

"Cheles was great and very helpful, explained everything. She keep me informed through the whole process."

"Had to re-quote my insurance after loosing coverage for a couple of months, Chelsy helped me immensely to get back to what i had before. One of the many reasons Ive been with state-farm for so long and will continue to be for the future"

"Chelsy was very attentive to my needs and kept excellent communication with me. She checked in with me regularly. I believe this office and Chelsy would be a great fit for any family or individual. Thank you, Chelsy."

"Chelsy was a big help made it simple to have everything done"

"Liseth assisted me today on adding another vehicle to my policy, she’s by far the best and made the process quick and easy. Thank you for going and above and beyond for me,I highly recommend her!!"

"Liseth Justiniano Helped me with all of my questions. She was incredibly thorough and helpful on the phone, kind and diligent! She even continued answering questions I had through text about my insurance policy. Thank your work is appreciated dearly, especially on a customer level."

"Great staff! Chelsy and the rest of the office staff were amazing. They were prompt and took care of me. Friendly and saved me money. Give them a call."

"Very friendly, efficient, very helpful and answered all my questions. Enjoyed promptness and her manner of responding"

"Chelsy did a great job with my auto insurance. She helped me understand my coverages and the price fits my budget perfectly. I look forward doing more business with Chelsy at Statefarm."

"Chelsy is amazing and helped me with my auto quote! She’s very sweet, patient, personable, and was extremely helpful! Thank you again Chelsy for all of your help!"

"I recently got my auto insurance from Mark Copeland-Insurance Agent. I had such a fantastic experience with Chelsy Claunch! She was incredibly kind and patient, walking me through all my options. Not only did she find me a reasonable rate, but she made the entire process feel effortless. She is a really sweet person. I'm so glad I found her! Best wishes to Chelsy."

"Liseth Justiniano did a great job getting me the renters insurance that I needed. She jumped through hoops to get me the documentation I needed as quickly as possible!"

"Friendly staff very helpful but can’t ever get on the phone. I don’t want to get an appointment and drive into town just to ask a question."

"Mark and his team are phenomenal. Ensuring we understood every detail of the quote they provided. It gave us the confidence that we would be able to address all of our issues or concerns. Mark and his team gave us peace of mind knowing we have the correct coverages. May God continue to bless you and your family Mark. Thanks you again your patience and taking time to explain our policy."

"Really good service on call and by text. Jaime always helps me with my insurance on my vehicles. Highly recommended..!"

"Kathy provides great customer service and always willing to help resolve any issues!!"

"We’ve had so many good experiences with Cathy! She’s wonderful."

"Cathy’s great, we love working with her."

"I recently had an outstanding experience with James at Mark Copeland State Farm. When I encountered a lagging claim, James immediately stepped in to troubleshoot the issues that were holding things up. He acted as an effective liaison with the claims department, engaging with all relevant parties to jumpstart the process and resolve the claim quickly. James's proactive approach and in-depth knowledge of the claims system made all the difference. He identified and addressed potential roadblocks, ensuring that communication between all parties was seamless and efficient. His dedication and clear communication not only alleviated my concerns but also demonstrated his commitment to exceptional customer service. If you need an insurance professional who can navigate complex situations with ease and get things back on track, I highly recommend James at Mark Copeland State Farm. His ability to troubleshoot and resolve issues swiftly is truly impressive."

"James at Mark Copeland State Farm assisted me with securing a life insurance policy this month. He made the entire process seamless and simple for me to complete. I am very happy with the care and quick response time I received. Highly recommend!"

"Very fast insurance and awesome service."

"Jessica was so helpful in getting my rates down. She spent time with me going over everything! Great service!"

"Mark, James & Jessica are by far the nicest and most accountable insurance team my wife and I have ever worked with. We highly recommend them for all your ins. needs."

"I've been with Mark Copeland for many years and always appreciate the helpfulness and professionalism of him and his agents, especially Jessica, who has helped me through the intricacies of transferring home and automobile policies over the past few months. Her friendly demeanor reduces the stress of moving!"

"James is a very friendly, intelligent, honest and kind man. He is always very polite and friendly person that I deal with. I wish there were more people like him."