State Farm® Insurance Agent Mark Copeland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose A. Garza III
May 7, 2026
5
out of
5
rating by Jose A. Garza III
"I’ve never been the type to fully dissect the details of any insurance plan, I just know I need to have them. All I care about is making sure my business and personal assets are covered, with the most affordable rates possible. Thankfully, Chelsea made the transition process a breeze when shopping around for not only auto, but life insurance as well. I ended up with more coverages at a discounted rate. Win win for everyone. Thank you Chelsea for taking the time to help me out and save me money."
We responded:
"Thank you so much for the brilliant review, Jose! We're so glad to be of service. Nothing is more satisfying for our State Farm agency than saving our valued customers money. I'm pleased to read that you had an excellent experience with Jaylene - she is quickly becoming quite the rockstar in our office! Please let us know if you have any other questions about your Auto Insurance or Renters Insurance and we're more than happy to assist."
Irene Arrellano
May 1, 2026
5
out of
5
rating by Irene Arrellano
"GREAT CUSTOMER SERVICE ALEX MENSEZ ⭐️⭐️⭐️⭐️⭐️ FROM EVERY SINGLE AGENT Jessica Costa has been helping us and guiding us throughout the way Thank you 👏 Mark Copland office"
We responded:
"Thank you Irene for the wonderful review! I’m really glad that you like our team as much as I do! Also, thanks for being the best part of SF! "
Juanita Rodriguez
April 27, 2026
5
out of
5
rating by Juanita Rodriguez
"Chelsy was great she answered all my questions and a great quote!Thank you!"
We responded:
"Juanita, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mark Copeland’s Team here in our Kingsville office. "
Rafael Hernandez
April 20, 2026
5
out of
5
rating by Rafael Hernandez
"Chelsy was very helpful and patient with me in helping me set up my life insurance policy as well as helping giving me the info I need for my home and auto bundle! 10 out of 10 would recommend"
We responded:
"Thank you so much for the 5-star rating, Rafael! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Alejandro Solis
April 14, 2026
5
out of
5
rating by Alejandro Solis
"Chelsy has been the best agent in my time with State Farm. She will go to bat for you and save you money on your insurance."
We responded:
"Wow, thank you for the 5-star review, Alejandro! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Leigh Ann DeLeon
March 20, 2026
5
out of
5
rating by Leigh Ann DeLeon
"Love State Farm! Alex Mendez is fairly new to the company and he has gone above and beyond for me and my family. I had questions that he answered transparently . He even made sure that we got every discount available for our policy. Highly recommend! 🩷 Literally like a good neighbor! 🫶🏼"
We responded:
"We’re so glad to be of service, Leigh Ann! We know the State Farm agent office that you choose is very important and we’re so glad to have earned your business, and your trust. If you have any other questions or concerns, please don’t hesitate to contact us. We’re always here to help. "
Jacob Quintanilla
February 27, 2026
5
out of
5
rating by Jacob Quintanilla
"Chelsy Claunch was so helpful.🙂"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Copeland’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Samantha Munoz
February 11, 2026
5
out of
5
rating by Samantha Munoz
"Chelsea was such a great help! She made the process so easy was quick and very knowledgeable answered all my questions"
We responded:
"We are grateful for your 5-star review, Samantha! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Copeland’s Team here in Kingsville . "
Brenda Reyes
February 10, 2026
5
out of
5
rating by Brenda Reyes
"Chelsy was amazing! I needed to start a policy before my current policy ended and I was shopping last minute. Chelsea made it happen by 5pm that Friday. I really appreciate her helping me."
We responded:
"Brenda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
D Saenz
February 6, 2026
5
out of
5
rating by D Saenz
"Thank you Chelsy for finding me a good life insurance policy"
We responded:
"Thank you for the 5-star review, D! Here on State Farm Agent Mark Copeland’s Team, we are proud to serve our community and appreciate your recognition. "
Joe Henry
January 1, 2026
5
out of
5
rating by Joe Henry
"Great service here, Chelsea claunch helped me get my insurance quick and thoroughly went over all insurance options available. During our appointment I had been informed about the life insurance and bundling available and am now considering it. Same coverage as what I had with progressive for nearly half the price. Recommend people to try state farm if getting insurance"
We responded:
"Wow, thank you for the 5-star review, Joe! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Porfirio Mendez
December 31, 2025
5
out of
5
rating by Porfirio Mendez
"Everything was fantastic! Quick, precise, very knowledgeable! Was a pleasure to do business with and would with highest recommendations recommend Chelsy and their associates as agents for your insurance needs at Mark Copeland- State Farm Insurance!"
We responded:
"Porfirio, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Copeland’s Team—we are always here to help!"
John Elliott
December 15, 2025
5
out of
5
rating by John Elliott
"I am very pleased with Mark Copeland State Farm. Chelsy Claunch with Mark Copeland State Farm has been absolutely amazing. I’ve never dealt with angent like Chelsy Claunch before. This girl was on top of things around the clock . she kept me informed 24/7 with phones calls and emails and text messages . I really felt like she cared about me as a client. And thats a first for me . Im Happy to have Chelsy in my Corner."
We responded:
"Thanks so much for the outstanding review, Mr. Elliott. Chelsy is certainly a huge asset to me, our agency, and our community. We look forward to serving you and your insurance needs for years to come! Please don’t hesitate to reach out anytime if we can be of assistance. ~Mark~"
J Jj
December 2, 2025
3
out of
5
rating by J Jj
"The"
We responded:
"Thanks so much for the honest review, J. If there is anything we can do here on State Farm Agent Mark Copeland’s Team to improve your impression, we would appreciate your insights. We are grateful you took the time to leave a review, J. If there is something we can work on to earn a higher rating, please reach out to us here on State Farm Agent Mark Copeland’s Team."
Robbie Torres
November 21, 2025
5
out of
5
rating by Robbie Torres
"Liseth was so helpful and readily accessible to help me get everything situated on my policy!"
We responded:
"Robbie, thanks so much for the great review! We’re very fortunate to have Liseth on our team! Please let us know if we can help you with anything at all. Happy Thanksgiving! ~ Mark ~"
John Boiser
November 5, 2025
5
out of
5
rating by John Boiser
"Cheles was great and very helpful, explained everything. She keep me informed through the whole process."
We responded:
"Hey John, thanks for the terrific review! I’m glad you allowed us to earn back your insurance business. Chelsy has proven to be a great asset to our clients and this agency! Please don’t hesitate to call if we can help you with anything in the future! ~Mark~"
Gosiah De Luna
October 28, 2025
5
out of
5
rating by Gosiah De Luna
"Had to re-quote my insurance after loosing coverage for a couple of months, Chelsy helped me immensely to get back to what i had before. One of the many reasons Ive been with state-farm for so long and will continue to be for the future"
We responded:
"Gosiah, thanks so much for the great review! Glad we could get you back on path when life happens. We really appreciate your loyalty. "
Carye Dallas
October 23, 2025
5
out of
5
rating by Carye Dallas
"Chelsy was very attentive to my needs and kept excellent communication with me. She checked in with me regularly. I believe this office and Chelsy would be a great fit for any family or individual. Thank you, Chelsy."
We responded:
"Hi Carye! Thank you for the terrific review. Chelsy is definitely a great asset. She truly believes that building a strong relationship matters. Please feel free to let us know how we can help with your insurance needs in the future! ~Mark~"
Ralph Vela
October 18, 2025
5
out of
5
rating by Ralph Vela
"Chelsy was a big help made it simple to have everything done"
We responded:
"Hey Ralph, thanks so much for the terrific review. Chelsy and I are glad to have you part of our State farm family! We’re always available if you need help with any of your insurance needs! "
Marlena Romero
October 7, 2025
5
out of
5
rating by Marlena Romero
"Liseth assisted me today on adding another vehicle to my policy, she’s by far the best and made the process quick and easy. Thank you for going and above and beyond for me,I highly recommend her!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sonisai Long
September 26, 2025
5
out of
5
rating by Sonisai Long
"Liseth Justiniano Helped me with all of my questions. She was incredibly thorough and helpful on the phone, kind and diligent! She even continued answering questions I had through text about my insurance policy. Thank your work is appreciated dearly, especially on a customer level."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Patrick Thomas
September 25, 2025
5
out of
5
rating by Patrick Thomas
"Great staff! Chelsy and the rest of the office staff were amazing. They were prompt and took care of me. Friendly and saved me money. Give them a call."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mary Lou Rodriguez
September 25, 2025
5
out of
5
rating by Mary Lou Rodriguez
"Very friendly, efficient, very helpful and answered all my questions. Enjoyed promptness and her manner of responding"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Corina Castillo
August 29, 2025
5
out of
5
rating by Corina Castillo
"Chelsy did a great job with my auto insurance. She helped me understand my coverages and the price fits my budget perfectly. I look forward doing more business with Chelsy at Statefarm."
We responded:
"Hello Corina! Thanks so much for the terrific review! Weston look forward to working with you in the future. Have a great weekend!"
isabel perez
August 20, 2025
5
out of
5
rating by isabel perez
"Chelsy is amazing and helped me with my auto quote! She’s very sweet, patient, personable, and was extremely helpful! Thank you again Chelsy for all of your help!"
We responded:
"Hi Isabel! Thanks so much for the glowing review. I agree with you that Chelsy is amazing! Please let all of your friends know and let us know if we can help you with any other insurance needs. Mark"