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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alicia Arguijo

May 19, 2023

5  out of  5 rating by Alicia Arguijo
"When it was time to renew my insurance I called Jaylene. She worked with me for like 2 weeks giving me quotes, emailing quotes, and explained all details of the quotes. Jaylene was very knowledgeable and professional. She thanked me for being patient with her while it was HER being patient with me! Totally recommend if u need info on insurance, Jaylene is your to go person!"

Jimmie Wilson

April 27, 2023

5  out of  5 rating by Jimmie Wilson
"I really like the way that Mark and his team call and go over ALL of our policy at the beginning of every renewal. They are always ready to answer any questions throughout the year. GREAT TEAM"

Ralph Millard

April 10, 2023

5  out of  5 rating by Ralph Millard
"Full service office with great staff. We live in corpus Christi and their in kingsville. Every handled smoothly over the phone and via e-mail. Better rates than allstate, essurance, progressive and geico.....and with one of the top companies. We have our whole family insured and always reccomend mark copeland statefarm..... So flash forward 2 years since my last review... You know everybody hates to pay their insurance every month... But boy let me tell you what.... When you need it and have to use it you'll be extremely glad that you have State farm and hopefully your agent will be as good as Mark Copeland and his staff... I inadvertently lock myself out of my car when I was picking up my wife from the hospital... Was shocked to find out how expensive Pop-A-Lock was... Made a call to my agent and 15 minutes later they were opening my car... Thank goodness I added roadside..... Within the last 3 months two family members have been involved in accidents and asked unfortunate as these situations were there was a "silver lining to the black cloud" and that was the assistance given after a simple phone call to Mark Copeland State farm..... The State farm mobile app is easy to use... And they're 24-hour customer service is great... But I can't say enough good things about the personal service given and the attention paid to detail when you call your agent...thanks again #lovemarkcopelandstatefarm"

Marie Gray

March 20, 2023

5  out of  5 rating by Marie Gray
"Angela was very helpful in helping me save some monthly payments. She is very good with leaving online notes for others to use when she is not there. There’s always feedback"


February 27, 2023

5  out of  5 rating by Julia
"Jaylene is a great help! She’s very informative and answered any questions I had when it came to car and life insurance."

Nancy Hickman

February 22, 2023

5  out of  5 rating by Nancy Hickman
"Always enjoy our annual review and feel secure knowing we've got the right coverage. Mark is a great agent. I highly recommend."

Vanessa Yates

February 15, 2023

5  out of  5 rating by Vanessa Yates
"Called to change my car insurance this afternoon and Angela made the process so easy. She went over all the details with me and was friendly and patient. Highly recommend."

Ruth Charles

February 11, 2023

5  out of  5 rating by Ruth Charles
"Mr. Copeland has always called me personally when I have any concerns in all our policies. He has always gone over my home and auto policies to make sure we are satisfied with our coverage. Thank you"

Liz Carrington

February 3, 2023

5  out of  5 rating by Liz Carrington
"I procrastinated for days getting my insurance changed to State Farm, but Angela Pineda stuck with me, helping me with my questions and getting me a MUCH lower rate than my old insurance!!"

Anthony Dee

February 1, 2023

5  out of  5 rating by Anthony Dee
"I like the friendly staff, and how they go above and beyond to help me with my insurance. Belinda is very knowledgeable with all my questions"

Juan Martinez

February 1, 2023

5  out of  5 rating by Juan Martinez
"Definitely great experience! Was very thorough and completely helpful! THANK YOU!!"

Ayelet Deluna

January 30, 2023

5  out of  5 rating by Ayelet Deluna
"When we ran into some problems with our policy JayLene did an excellent job helping us figure it all out. She went above and beyond to make sure the issue was address and recitified. She even followed up a few days after to make sure everything was okay. Excellent customer service! So glad she is our State Farm agent."

Azariah DeLuna

January 29, 2023

5  out of  5 rating by Azariah DeLuna
"Jaylene helped me get a quote for my auto insurance. She was very knowledgeable about the information and even though it wasn’t better then my current insurance she was honest every step of the way. Being in the military that is something I value a lot. Highly recommend going through her for any insurance needs."

Esiquia Luna

January 26, 2023

5  out of  5 rating by Esiquia Luna
"Angela is always very helpful and ensures are my issues are resolved."

Rosie Garza

January 26, 2023

5  out of  5 rating by Rosie Garza
"Extremely friendly, informative, and very helpful especially Angela."

Laurie Teague

January 11, 2023

5  out of  5 rating by Laurie Teague
"Marks office has been extremely helpful to me! JayLene has been quick to respond and very patient with me, with all my questions. I would highly recommend them!"

Ben Hernandez

January 10, 2023

5  out of  5 rating by Ben Hernandez
"Great customer service, Belinda was able to answer all of my questions and made it east to choose them as my home and auto insurance provider!"

Nora Garza

January 3, 2023

5  out of  5 rating by Nora Garza
"Jaylene Garza gave us some quotes on insurance and was very helpful. She is very knowledgeable on what she’s doing. Thank you for all your help."

Elisa Garza

January 3, 2023

5  out of  5 rating by Elisa Garza
"Jaylene gave the best customer service when quoting my family for life insurance! We hope to purchase with her in the future"

Bianca Pena

January 3, 2023

5  out of  5 rating by Bianca Pena
"Jaylene did an amazing job on getting us a quote, she was very informative on everything we needed to know. She also emailed everything to us, so we could review in detail. Highly recommend her."

Elizabeth Altomare

January 3, 2023

5  out of  5 rating by Elizabeth Altomare
"Jaylene was very helpful and knowledgeable in assisting me with a quote for my daughters insurance eligibility. Thank you for your assistance and patience."

daniel walker

December 28, 2022

5  out of  5 rating by daniel walker
"JayLene is the bomb!"

Lauren Garcia

December 7, 2022

5  out of  5 rating by Lauren Garcia
"Needed something done quickly and Angela was on the ball! Very helpful!"

Lino Garza

December 6, 2022

5  out of  5 rating by Lino Garza
"Jaylene Gomez did an outstanding job helping me get life insurance!"

Kevin Malone

November 21, 2022

5  out of  5 rating by Kevin Malone
"Angela Pineda worked hard to meet my family's needs and we are very appreciative of it. We look forward to a long relationship with State Farm."