Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Huck

Sarah Huck

November 14, 2024

5  out of  5
rating by Sarah Huck
"Both James and Jessica were tremendous help in getting my policy to where it's affordable. We are so happy with the outcome."
Profile photo of gentle olive

gentle olive

November 13, 2024

5  out of  5
rating by gentle olive
"Whenever you need something done quickly, reach out to Jessica. Her expertise in auto insurance policies is evident, enabling her to swiftly resolve intricate account issues."
We responded:
"So glad that you had an excellent experience with Jessica! She certainly is a wizard with Auto Insurance requests. Please let us know if you have any other questions or concerns and we’d be happy to help. Thanks for the terrific review! "
Profile photo of Dylan Hall

Dylan Hall

November 13, 2024

5  out of  5
rating by Dylan Hall
"James Paul is an awesome person definitely the best agent I've ever worked with!!! Don't choose Jake from state farm, choose James Paul from state farm in kingsville!!"
We responded:
"What a stellar review, Dylan! Thanks for the terrific feedback and recommendation. We sincerely appreciate that and look forward to serving your insurance needs for years to come. Mark "
Profile photo of Johanna Johnson

Johanna Johnson

November 9, 2024

5  out of  5
rating by Johanna Johnson
"The agents at Mark Copeland's State Farm Insurance office in Kingsville were very helpful with my policy needs both on the phone and in person. Everything was handled courteous and speedily. I trust them to always help with my car and house Insurance needs. Great job!!"
We responded:
"Quality customer service is a cornerstone of our State Farm office, Johanna. You can always rely on courteous, efficient service with our team! Thank you so much for the terrific feedback and great review. If you have any other questions about your Auto Insurance or Homeowners Insurance, please let us know! We’re always happy to help. "
Profile photo of Peggy Roy

Peggy Roy

November 8, 2024

5  out of  5
rating by Peggy Roy
"James and Eddie were very helpful and kind. Explained the policy and options clearly"
We responded:
"We’re so pleased that you had a great experience with our State Farm team, Peggy! Thanks for the kind review. Please let us know if you have any further questions about your insurance and we look forward to speaking with you soon. "
Profile photo of Wesley Ratliff

Wesley Ratliff

October 29, 2024

4  out of  5
rating by Wesley Ratliff
"Very good service from Eddie! Excellent explanation of everything I needed to know. Got a policy set up easily. Only 4 stars to leave room for the future!"
We responded:
"Thank you for your great review, Wesley. We appreciate your feedback, and your business. If you have any questions or concerns about your insurance with us, don’t hesitate to reach out. Thank you!"
Profile photo of Geeky Girl Girl

Geeky Girl Girl

October 24, 2024

5  out of  5
rating by Geeky Girl Girl
"Mark Copeland was so wonderful and helped get a good discount on my auto and renters insurance. I did call other places before but I loved the price and how awsome his customer service was 10/10 recommend."
We responded:
"We’re so glad to have you with us! Thank you for allowing us to earn your business. If you ever have any questions or concerns about your Auto Insurance or Renters Insurance, please give us a call. We’re always here to help. Thanks again. "
Profile photo of Norma Ruiz

Norma Ruiz

October 15, 2024

5  out of  5
rating by Norma Ruiz
"James, & Eddie are the best agents here in Kingsville Texas"
We responded:
"We’re so glad to be of service, Norma! Thank you so much for the kind review. I’ll be sure to pass your kind feedback on to James and Eddie personally. Please let us know if you have any other insurance questions. We’re always happy to help. Mark"
Profile photo of RistinMora

RistinMora

October 3, 2024

5  out of  5
rating by RistinMora
"Both James and Jessica are very helpful and understandable with answering any questions or concerns. State Farm is a great company."
We responded:
"Thank you so much for your five-star review! The Mark Copeland State Farm Agent team is thrilled to learn James and Jessica were both helpful and made the insurance process simple to understand. Also, we are happy to hear we addressed your questions and concerns. Our team hopes to work with you again soon. "
Profile photo of Dennis Villanueva

Dennis Villanueva

September 23, 2024

5  out of  5
rating by Dennis Villanueva
"Jessica Costa has been amazing to work with. She was very detailed in her presentation and helped me select appropriate coverages for my home and cars. Most importantly, she is very accessible. Anytime I’ve needed assistance, she is quick to reply to an email and tackle my request. I’d highly recommend Jessica for all of your insurance needs!"
We responded:
"Hi Dennis, thank you for your feedback! Our State Farm team is delighted to hear Jessica provided you with detailed and attentive service. We pride ourselves on our stellar customer service. If you have any additional questions or concerns about your Auto Insurance or Homeowners Insurance, we’re more than happy to assist! We truly appreciate you recommending Jessica and hope to serve you again soon. - Mark"
Profile photo of Janie Dunn

Janie Dunn

September 6, 2024

5  out of  5
rating by Janie Dunn
"Overall extremely helpful & professional personnel. James very friendly & cordial always helping customers. Eddie overall excellent. Thank you Jessica for your patience & assistance. Great job, Mark for hiring such awesome people who actually care!"
We responded:
"Thank you so much for the glowing review, Janie! We love hearing your feedback and as you know these great folks that I work with really cherish the relationships that they have built. We look forward to working with you in the future. Mark"
Profile photo of Levi Smith

Levi Smith

September 4, 2024

5  out of  5
rating by Levi Smith
"James is the man! He was very efficient and explained my options very clearly! Took his time and answered all my questions! Highly recommend State Farm just because of James! 10/10"
We responded:
"I’m so pleased that you had a terrific experience with James, Levi! We always strive to be as transparent as possible and explain all available options to our valued Good Neighbors. If you have any other questions or concerns about your insurance, please don’t hesitate to reach out. We’re always more than happy to assist! "
Profile photo of Leigh Ann DeLeon

Leigh Ann DeLeon

August 20, 2024

5  out of  5
rating by Leigh Ann DeLeon
"Love State Farm! By far the best auto insurance company ever. Staff is always so friendly! Laura is fast, friendly and very knowledgeable. She even complimented our driving! High recommend! 🩷 Literally like a good neighbor! 🫶🏼"
We responded:
"We’re so glad to be of service, Leigh Ann! We know the State Farm agent office that you choose is very important and we’re so glad to have earned your business, and your trust. If you have any other questions or concerns, please don’t hesitate to contact us. We’re always here to help. "
Profile photo of Trinity Lenox

Trinity Lenox

August 15, 2024

5  out of  5
rating by Trinity Lenox
"James is my guy to talk to! He takes care of my needs insurance wise every time! They keep me insured and at an affordable price even in this economy! Can't thank yall enough!"
We responded:
"We’re very glad to be of service, Trinity! James is a terrific team member and I’m not surprised that he provided you with such excellent service. If you need anything else, or have questions about your insurance, please give us a call. We’re always here to help! "
Profile photo of Sandra Segovia

Sandra Segovia

August 12, 2024

5  out of  5
rating by Sandra Segovia
"I just had the pleasure of talking with Belinda, an agent for Mark Copeland Insurance in Kingsville Tx. She was thorough, answered every question I asked! I've had my Insurance with Mark for years and will continue to do so! Thank you for another great experience!! THIS WAS BEFORE I FOUND OUT SHE LIED TO ME AND HAD ME GOING IN CIRCLES .. MY EXPERIENCE WITH STATE FARM WAS HORRIBLE!! CANCELLED MY INSURANCE I HAD FOR YEARS WITH THIS COMPANY!!!"
We responded:
"Thank you so much for the wonderful review, Sandra! I'm so proud to have Belinda as an integral team member here at the Agency! If you ever have any other questions about your insurance, don't hesitate to reach out!"
Profile photo of mark garcia

mark garcia

August 2, 2024

5  out of  5
rating by mark garcia
"Very professional and friendly!! James helped me with my policy and got me the best price!! Took his time and explained all my options!! Thanks again!!"
We responded:
"We’re so glad to be of assistance, Mark! Thank you for choosing us to earn your business. If you have any questions please feel free to reach out! We’re always happy to help! - Mark"
Profile photo of Katherine Martinez

Katherine Martinez

August 2, 2024

5  out of  5
rating by Katherine Martinez
"Thank u James...even though u have a busy schedule ur going out of ur way to help us !!! Appreciate it ... Mark Copland State farm in Kingsville has the best employees & lowest rates ❤️ James is such a people person & definitely loves his job..."
We responded:
"Hi Katherine, thank you so much for your kind words! We always take the time to ensure that our Good Neighbors are taken care of! Your appreciation means a lot to us, and we’re proud to have such dedicated and passionate team members like James. Thanks again for your terrific review! - Mark"
Profile photo of Cesar Canales

Cesar Canales

July 26, 2024

5  out of  5
rating by Cesar Canales
"Great policy, great insurance agents. Had Jessica costa help me out and found me the best rates for what we needed covered. Overall I recommend mark copeland insurance."
We responded:
"Hi Caesar! Somehow, I missed this review. My apologies!!! Anyway, thank you for the wonderful review! Jess is really exceptional and we're lucky to have her on our team. Please do not hesitate to reach out to us if we can help you further with any of your insurance needs."
Profile photo of Harsh Patel

Harsh Patel

July 9, 2024

5  out of  5
rating by Harsh Patel
"It’s been great experience with Statefarm insurance - Mark Copeland over the last 6 years. Also, James from the team is very supportive to resolve the issue faster. Great to have best insurance."
We responded:
"Hi Harsh, Thank you for your top-notch review. We appreciate your support over the past 6 years, we’re so glad you placed your trust in us. I’ll be sure to pass on your compliment to James! - Mark Copeland State Farm Agent "
Profile photo of Jay

Jay

July 7, 2024

5  out of  5
rating by Jay
"A big thank you to Eddie! Due to a family emergency, I had to get a quote and look for a new insurer over the weekend- Eddie was the only agent available on Saturday, and I was able to get in and out of the dealership quick! Thank you for all your help Eddie, 5⭐️ Service Mark Copeland State Farm!"
We responded:
"Hi Jay! Thanks so much for the awesome review! So glad that Eddie was able to help you out! He’s been a great addition to our team at Mark Copeland-State Farm! Please let us know if we can be of further assistance! "
Profile photo of Raylene Trevino

Raylene Trevino

July 1, 2024

5  out of  5
rating by Raylene Trevino
"Great customer service! James was a big help!"
We responded:
"Hi Raylene, Thank you for your wonderful review. The Mark Copeland State Farm Agent team is happy to hear James was helpful. We appreciate you choosing our team. - Mark Copeland State Farm Agent"
Profile photo of Irene Arrellano

Irene Arrellano

June 21, 2024

5  out of  5
rating by Irene Arrellano
"GREAT CUSTOMER SERVICE FROM EVERY SINGLE AGENT Jessica Costa has been helping us and guiding us throughout the way Thank you 👏"
We responded:
"Thank you Irene for the wonderful review! I’m really glad that you like our team as much as I do! Also, thanks for being the best part of SF! "
Profile photo of Lori Urbanovsky

Lori Urbanovsky

June 17, 2024

5  out of  5
rating by Lori Urbanovsky
"Jessica is awesome! She goes above and beyond and provides excellent customer service!"
We responded:
"Thanks for the outstanding review, Lori! Jessica has quickly become an outstanding team member and is an integral part of our team. We look forward to working with you in the future! "
Profile photo of Oneal Tomlinson

Oneal Tomlinson

June 17, 2024

5  out of  5
rating by Oneal Tomlinson
"Jessica Costa was such an exceptional agent. I had so many questions and she took her time to make sure she answered all questions to my understanding. I appreciate this insurance agency. I made the switch to State Farm."
We responded:
"Hi Oneal! Thank you so much for the outstanding review! Glad to hear that Jess took such good care of you! Please let us know if we can do anything for you in the future!"
Profile photo of Tcath1962

Tcath1962

June 14, 2024

5  out of  5
rating by Tcath1962
"Jessica went above and beyond to help me with my flood and insurance policies on my rental property. She was very professional and I had a very pleasant experience. Highly recommend!"
We responded:
"Thank you so much for your kind words and 5- star review! We're thrilled to hear that Jessica was able to provide you with exceptional service for your Flood and Renters Insurance. Your satisfaction is our top priority, and it's wonderful to know you had a pleasant experience. If you ever need further assistance, please don't hesitate to reach out! -Mark Copeland State Farm Agent "